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How to save on your phone bill in the time of coronavirus

Your cell phone is more important than ever now. Here's some ways to make it less expensive.

NEW YORK — Between social distancing and remote working, you may be calling, FaceTiming, and texting a lot more during the pandemic. While it seems like that could add up, it doesn't need to.  

There are ways to save money if you are using your smartphones at home.

Andrew Moore-Crispin from mobile communications provider Ting says, "We've seen a really sharp decrease in the amount of mobile data that people are using.” He says home is not just where the heart is. It’s also where the WiFi is, so customers should connect, then think twice about that unlimited data plan. "If you look at your cell phone plan, invariably the most expensive thing on that plan is going to be mobile data," Moore-Crispin says.]

There are other steps consumers can take even after the pandemic ends. 

Personal finance expert Kimberly Palmer from NerdWallet says, by enrolling in autopay, customers can typically save $5 to $10 per month. "It's one less thing you have to worry about it,” she says.

Palmer says consider a family plan, even if you're not related. The more phones on a plan, the cheaper each line. But if you want to switch providers, you should wait. Breaking a contract could cost you. Instead, ask your current carrier about available deals. "It always is worth asking because the worst thing that could happen is that they say no, but you might end up with better deal,” Palmer says.

Many companies are also offering assistance to customers directly affected by COVID-19, call your carrier for more details.

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